§1 Right of revocation of the customer as consumer:
(1)Right of Withdrawal
Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must contact us
Osterfeld dam, 47
by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
(3)Consequences of Withdrawal
If you withdraw from this Agreement, we have selected all payments we have received from you, except for the delivery charges. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
End of revocation
§2 Cancellation form
Model withdrawal form
(If you want to cancel the contract, please fill in this form and send it back.)
Osterfeld dam, 47
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Required fields.
The statutory warranty regulations apply.
§4 Contract language
As contract language german will be available exclusively.
§5 Customer service
Our customer service for questions, complaints and complaints is available on weekdays from 8:30 to 17:30 clock
Telephone: +49 351 20872495